Frequently Asked Questions

Registration is free. To register, you must agree to our terms and conditions and provide valid contact information including your name, address, email, and phone number. Once registered, you’ll receive a confirmation email, allowing you to bid and view current bids on items.

To update your contact details, log in, navigate to ‘My Account’, and select ‘View/Edit Your Personal Information’. Keeping your information current is required under our terms and conditions.

All items are generally sold as-is. However, we guarantee that all items are free of any liens. For more details, please refer to our Terms and Conditions.

A Buyer’s Premium is an additional charge on the winning bid, calculated as a percentage. This fee helps us cover costs and provide high-quality merchandise.

Bids cannot be removed or canceled once placed, unless there is a significant change in the item’s description. We advise thoroughly researching items before bidding.

A Regular Bid is a single, exact amount bid. An Auto Bid allows you to set a maximum amount you are willing to pay, with the system automatically bidding up to this limit if others bid against you.

Only registered users aged 18 and older are eligible to bid. Log in with your username and password to participate.

First, register. Once the auction opens, you can bid on items by clicking the bid button next to the item listing.

Buy It Now allows you to purchase an item immediately at a set price, with no additional fees. If you change your mind, the item becomes available for auction again after 30 minutes.

Buy It Now purchases are final unless the item is grossly misrepresented. If the item’s description is incorrect, you will receive a 100% credit.

Yes, you can use Buy It Now anytime it’s available, regardless of existing bids.

Post-auction, log in and check ‘My Account’ for open invoices. Payment is due within 2 days of auction close via Visa, MasterCard, Discover, or direct payment. Checks are accepted but may delay shipping. Items are typically shipped within 5 business days after payment clears, although larger items may take longer.